Terms & Conditions for Products and Services

Sessions and Packages

Payment

  • Payment for all individual sessions and packages is required up front and in full.
  • For special circumstances Aronagh offers individual payment plans. Please contact us by e-mailing customerservice@aronagh.com.

Payment via Invoice (EU VAT registered businesses ONLY)

  • For people who are VAT registered in the EU, we offer VAT free payment via invoice and bank transfer on receipt of VAT number and company details. To arrange this contact us at customerservice@aronagh.com.

Cancellation or Rescheduling

  • Once booked with a specific date and time, Aronagh requires 48 hours notice for any cancellation or reschedule of an individual session. In return Aronagh will provide the same – if by any chance, an Aronagh coach or therapist has to cancel or reschedule a session, they will give 48 hours notice. If less than 48 hours notice are provided by the Aronagh therapist or coach, you will be given the option of a £50 refund or a 30 min free session.
  • If you reschedule your  booked session within less than 48 hours, a rescheduling fee of £50 is payable. To reschedule a session, e-mail Aronagh at customerservice@aronagh.com or contact your coach/therapist directly via the contact details provided when you booked the session.
  • If cancel your booked session within 48 hours of the actual date and time of the booked session, a full refund of the fee paid will be provided less any expenses already incurred by the coach e.g. for travel or room booking.
  • If you cancel your booked session within less than 48 hours of the booked session, no refund will be provided.

Refunds – Single or individual sessions

  • No refunds are given on single sessions or services, after a session has been completed/consumed.

Refunds – Packages

  • If you discover after having consumed one session that the package you bought was not right for you, we will give you a partial, apportioned refund for the sessions you have not taken up.
  • You need to let us know by e-mailing us: customerservice@aronagh.com.

Downloadable Online & Digital Products ONLY

RefundsARonaghriskfree

  • Full, 100%, 30-day money back guarantee for any digital product e.g. online courses, teleseminars, downloadable files.
  • If the online digital or downloadable product you bought does not suits your needs, send an email to customerservice@aronagh.com with the subject refund with your purchase details within 30 days of the purchase date, and we will refund you the purchase price in full.
  • We ask you to delete the refunded product from all of your devices after receipt of the refund.

Payment via Invoice (EU VAT registered businesses ONLY)

  • For people who are VAT registered in the EU, we offer VAT free payment via invoice and bank transfer on receipt of VAT number and company details. To arrange this contact us at customerservice@aronagh.com.